-Children who are 3 years old and younger can enter for free. Children under the age of 13 must be accompanied by adults.

-“Youth price” applies to junior high school students and high school students.

-The opening hours of teamLab Planets TOKYO DMM may subject to change. Please check the homepage for the opening hours before visiting.（ https://www.teamlab.art/e/planets/ ）.*Last entry is 1 hour before closing time. Please note that you will not be allowed to enter the venue after the last admission time.

-Last entry is 1 hour before closing time. Please note that you will not be allowed to enter the venue after the last admission time.

-This ticket can only be used at TeamLab Planets located in Toyosu and cannot be used at other TeamLab venues. Please pay attention to the correct venue.

-You need to show your student card when visiting if you purchased a “Youth ticket”.

-Notes of Purchasing Tickets: All prices include tax.

-Notes of Purchasing Tickets: Please be aware that you may have to wait 30 to 90 minutes before entering.

-Notes of Purchasing Tickets: Purchased tickets cannot be canceled or refunded.

-Notes of Purchasing Tickets: If you are entering with a “junior high/high school student” ticket, present your student ID.

-Notes of Purchasing Tickets: It is strictly prohibited to resell tickets, and tickets purchased through resale will not be accepted. The facility will not be held responsible for any such cases.

-Tickets and admission: Please arrive at the venue and line up in the entrance line in time within the time stated on the ticket.

-Tickets and admission: The time stated on the ticket is not the staying time in the venue.

-Tickets and admission: If you must leave the queue please make sure that someone in your party stays behind.

-Tickets and admission: If you came alone and must leave the queue please notify a nearby member of our staff.

-Tickets and admission: Leave your stroller in the place provided before entering

-Tickets and admission: Children under 13 years of age cannot be admitted without a parent or guardian over 18 years old. Please ensure that children enter together with their parent/guardian.

-Tickets and admission: For safety reasons pregnant women are not permitted in some areas

-Tickets and admission: Please note that although the premises are wheelchair accessible. You’ll be asked to switch from your wheelchair to one of our wheelchairs, once inside (Number of wheelchairs is limited). Please notice that our wheelchairs are standard products without any special accessory.

-Entry with a cane or prosthetic is possible. Depending on your situation, there may be some artworks that you won’t be able to view. Before entering, our staff will explain the viewing route and usage rules according to your situation.

-Re-entry is not permitted. Please note that your ticket cannot be refunded once you have entered.

-About the site : In the Water, you will experience the artwork barefoot. Please remove your shoes when entering the locker area.

-About the site : Some artworks involve water. Please remove socks or stockings in the locker area.

-About the site : There is water in certain areas. Water levels can rise to knee height even for adults.

-About the site : In artworks that use water, sodium hypochlorite is used, and chlorine levels are adjusted to meet appropriate standards.

-About the site : We recommend that small children wear clothes that they don’t mind getting wet, or to bring a change of clothes for them.

-About the site : If your clothing gets wet, our staff will ask you to change. For safety reasons, we cannot allow entry into the next artwork with wet clothes. If you do not have a change of clothes, we have towels available to rent. Please wipe off your wet clothes before entering the next artwork. * Please note that the water area is not for swimming purposes.

-About the site : Certain areas have mirrored floors. If necessary, please use the rental shorts or wraps provided

-About the site : Shorts may be rented for free. Please inform the staff in the museum if you require a pair and return the shorts on your way out. Sizes run from XS to 6L.

-About the site : There are some exhibits that cannot be experienced while wearing sandals or high-heeled shoes. Complimentary rental shoes are available

-About the site : The site features an area with strong stimulating lights, and a dark area.

-About the site : For visitors with children, please make sure not to let go of their hand as doing so could be dangerous.

-About the site : There are detour routes for visitors, including those with disabilities and those with children, that would like to skip certain artworks. If you wish to do so, please inform the staff nearby.

-About the site : Visitors with infants may enter with a (front) baby carrier.

-About the site : There are diaper tables available at the bathrooms in the museum. If you would like to breastfeed or rest, there is a first aid room in the museum. Please feel free to inform the staff if you wish to use it.

-About the site : During rush hours, customers who have been in the same room for a long time may be asked to move forward by staff.

-About baggage: There are dark areas between artworks, unstable flooring, and artworks that involve walking through water in this venue. For safety and hygiene reasons, bringing personal belongings into the artwork spaces is prohibited. If you need to carry necessary items with you for any reason, please consult with our staff.

-About baggage: Free lockers are provided. After you pass the entrance gate, you can put your baggage in the locker. Locker size: 23cm wide x 34cm deep x 37cm high

-About baggage: We cannot supervise baggage larger than the above size, because we do not have a cloakroom.

-About baggage: Please understand beforehand that suitcases with sizes exceeding the above size will be managed with a wire lock in the stroller storage area.

-About “Moss Garden of Resonating Microcosms – Solidified Light Color, Dusk to Dawn”: In the event of light rain, the artwork will remain open to the public. In the event of typhoon-level winds or heavy rain, the artwork will not be viewable.

-This facility cannot be held liable for any visitor’s personal injury, loss, or other problems occurring here.

-We are not responsible for lost or stolen valuables.

-Please note that video or photo coverage of the site may be performed without prior notice.If you do not agree to be featured in the coverage, regardless of its application, please inform our staff.

-The location may not be accessible at all time due to unforeseen circumstances. We kindly ask for your understanding.Those who experience the following should use caution on the site

-Those who experience muscle cramps or loss of consciousness caused by light stimulation.

-Those who experience extreme fear in confined, dark, or high places.

-Those with palpitations and shortness breath.

-Those who are pregnant or may be pregnant.

-Those carrying children in their arms.

-Others who are concerned about their physical fitness or condition.

-The following is prohibited : Being drunk or rude.

-The following is prohibited : Eating, drinking, or smoking on site.

-The following is prohibited : Dangerous items or any items judged inappropriate by our management staff.

-The following is prohibited : Re-entry after passing through the exit.

-The following is prohibited : Taking videos or photos to be used for commercial purposes, without prior consent.

-The following is prohibited : All animals including service dogs.