Hi Miyuki
Many thanks for all the documents – hopefully our insurer will accept our claim. The trip was great with the highlight being the time at the Yamanaka hot springs – I used the indoor & outdoor onsens which were fantastic with the river running nearby & the meals at the Kisshotel were fabulous. A great place to relax – next time we go to Japan I will definitely spend min 2 nights at this place.
Charles & I really appreciated all your planning & assistance with the trip – your expertise was invaluable
Kind regards
Pamela
Oct. 2018
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