Hello Mika,
Helena and I would like to thank you for all of the wonderful arrangements you made for our holiday in Japan.
All of the bookings were without issue which meant that we could just enjoy the experience.
In regards to the accommodation, the Gracery Shinjuku was very comfortable and the area directly around the hotel provided endless options for food. The easy access to Shinjuku station also made it easy to get around. Hakone No Mori Okada was a great experience and although the room was a little dated the service and the food was exceptional. The Monterey in Yokohama was excellent with a large room and a view directly out over the harbor.
We also appreciated the various extras like the Hakone free pass, suica card, and airport limousine. The seat allocation on the flights was great and made the journey very comfortable. The jetstar star class was a good way to travel.
Thanks again!
Leon and Helena