Hi Kate,
Thank you very much for the email. The courier literally just delivered the package! Now the trip feels real!
I also wanted to thank you, and your company, for your very high standard of service. Your website is very informative and the whole process was seamless. Many other sites that offer a similar service with the Rail Pass put me off with missing or unclear information. I would definitely recommend your company to anyone I know wanting to travel in Japan.
Kind regards,
Ksana