Couldn’t have asked for better service

Good morning,

I just wanted to let you know that Michael has been helping me over the past couple of months with a Rail Pass booking, that went a little pear shaped when Australia Post didn’t get the tickets to the clients in time (from me, nothing to do with JTB).

Michael helped me arrange a last minute booking for 2 new passes & for the client to pick the tickets up in your Sydney office prior to departure.

Once I got the original Passes back, Michael has arranged the refund really promptly.

Michael, has been so excellent to deal with. Completely understanding, and very efficient with all of his communications.

I could not have asked for better service; he is a credit to JTB & I look forward to making more bookings with Michael & JTB.

Have a great afternoon – Nadia

May. 2017

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