Good morning, Aude
I would like to relate a very pleasant experience we had during a tour organised by your company.
On Saturday 1st June we were on a tour of Tokyo and our guide ( Yoko-san) provided us with a fantastic day. We came away with a far better understanding of both the Japanese people and their culture.
At the end of the tour we had to catch a train back to our hotel from the busiest railway station in the world. Without us asking she walked with us to the station, helped us buy the tickets and then showed us to the correct platform. This was truly above and beyond the “call of duty “ This made a great day even better and removed any stress of trying to battle our way through the throng of people.
Your company should be very proud to have such a great employee and if you could pass on our thanks for her great effort it would be much appreciated.
Kind Regards
Ian and Chris
Jun. 2019