National Rail Pass

Ordinary Class

7 DAYS

14 DAYS

21 DAYS

Green Class

7 DAYS

14 DAYS

21 DAYS


About the Japan Rail Pass

The Japan Rail (JR) Pass is a special pass valid for unlimited travel on Japan Railways (JR) transportation, including all JR trains, Shinkansen bullet trains (except Nozomi and Mizuho service), limited express trains, express trains and rapid or local trains, JR bus company local lines (JR Hokkaido Bus, JR Bus Tohoku, JR Bus Kanto, JR Tokal Bus, West Japan JR Bus, Chugoku JR Bus, JR Kyushu Bus), JR Miyajima ferry and Tokyo Monorail. See full terms and conditions below. You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued. Please read the full terms and conditions below before purchasing! 

 

 

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Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

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Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

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Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.

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Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.
  • Once sent to the given delivery address, JTB Australia does not take any responsibility in the occasion of any lost or stolen documents.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection.
  • Order your Rail Pass online and pickup on the same day!
  • You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing within 7 days, you are not able to order passes online and will need to come to our office to purchase your passes over the counter. 
  • Any orders purchased directly over the counter will attract a $10 fee per pass.

RAIL PASS ELIGIBILITY

  • Please make sure you understand the requirements before purchase your JR exchange coupon. 
  • The Japan Rail Pass is a special pass that is available only to travelers visiting Japan from foreign countries for sightseeing. To be eligible to purchase this pass, you must meet one of the following two conditions.
  • (1) If you are a tourist visiting Japan from abroad for sightseeing: You are a foreign tourist visiting Japan from abroad for sight-seeing, under the entry status of ‘temporary visitor’. ‘Temporary visitor’ entry status allows a stay in Japan of up to 90 days for sight-seeing, etc. When you enter Japan, entry personnel will stamp your passport as a temporary visitor.
  • (2) People who have both their valid Japanese passport and written proof obtained from the embassy or legation of Japan in the foreign country where they live, that they have been living in that country for 10 or more consecutive years. To receive your exchange coupon, you must fill out the attached form and send it to JTB at time of purchase. (A child also holding a Japanese passport, will also need to be eligible and provide the same documents). 
    English file_download Japanese file_download
    Fill in and send us this form file_download
  • Where travelers have a dual passport – Japanese & other, your valid non Japanese passport must be stamped with ‘Temporary Visitor’, Japanese national conditions above will apply.
  • In the event that you are unable to exchange your pass in Japan because you fail to meet the eligibility requirements, JTB is not liable.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued. 
  • The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will not be able to receive the actual Pass. 
  • To exchange date of the pass, once the pass has been obtained, can no longer be changed.
  • Please click bellow official website to refer detail of JR exchange offices:
    JAPAN RAIL PASS exchange offices (Office list & Service hours)

RAIL PASS VALIDITY

  • The validity period of a Japan Rail Pass is consecutive 7, 14, or 21 days beginning from the first date the pass is used.
  • The Japan Rail Pass is valid for the railways, busses, and ferry boats as below:
  • Railway: 
    • All JR group railways Shinkansen bullet trains (except Nozomi and Mizuho bullet trains) limited express trains, express trains, and rapid or local trains, and the BRT. (With some exceptions)
    • Japan Rail Pass holders can also use the Tokyo Monorail.
    • Aoimori Railway services between Aomori and Hachinohe (but only for travel on local or rapid service trains encompassing the segments between Hachinohe and Aomori, Aomori and Noheji, and Hachinohe and Noheji. Travel is not covered if you disembark at any other station on the Aoimori Railway line other than Aomori, Noheji, and Hachinohe).
    • The IR Ishikawa Railway Line between Kanazawa and Tsubata. However, travel must be conducted on local or limited express trains and must encompass the full segment between these two stations. Travel is not covered if you disembark at any station on the IR Ishikawa Railway line other than Kanazawa or Tsubata).
    • The Ainokaze Toyama Railway Line between Toyama and Takaoka. However, travel must be conducted on local trains and must encompass the full segment between these two stations. Travel is not covered if you disembark at any station on the Ainokaze Toyama Railway line other than Toyama or Takaoka.
  • Buses:
    • Local lines of JR Bus (excluding some local lines) (Pass validity for particular routes is subject to change)(JR Bus : JR Hokkaido Bus, JR Bus Tohoku, JR Bus Kanto, JR Tokai Bus, West Japan JR Bus, Chugoku JR Bus, JR Shikoku Bus, JR Kyushu Bus).
    • The pass is not valid for travel on express bus routes operated by JR Bus.
  • Ferry:
    • Only the JR-West Miyajima ferry is covered.
    • Hydrofoil ferry service operated by JR-Kyushyu between Hakata and Pusan (Korea) is not covered.

SEAT RESERVATIONS

  • You cannot make seat reservations until you have exchanged the pass in Japan.
  • Non-reserved ordinary class cars can be accessed freely. In order to travel in first class additional fees may apply.
  • To access the platforms, show your pass to the JR staff located at the platform gates.
  • To reserve a seat, ask the JR staff at the tickets office.
  • It is a personal pass. Please always carry your passport when using the Pass, station and train staff may check it.

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 per person which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 
  • Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.

EXCHANGE COUPON RE ISSUE

  • After purchase and voucher issuance, a re-issue fee of $45 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier). You must send the original exchange coupon back to the office of purchase.
  • The downgrading of a JR pass (same name), after purchase will also attract a 20% re issue fee plus any delivery fees. 
  • Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

Other Rail Passes