JR Hokkaido Rail Pass


Hokkaido Ordinary Pass

3 DAYS

5 DAYS

7 DAYS

4 DAYS FLEX

Hokkaido is the largest and northeast prefecture in Japan; it is also one of the most popular places to visit in Japan. There are some must visit spots like Furano, Tomamu and Niseko area. As this prefecture is the largest one in Japan, so purchase a JR Hokkaido Rail Pass is good idea to travel around this lovely place. JR Hokkaido Rail Pass is a special discounted pass available to foreign traveller visiting Japan under the status of “Temporary visitor”. Thanks to the unlimited access to JR Hokkaido Rail and certain buses, you can travel from Hakodate to Abashiri and purchase the 3 Day, 5 Day, or 7 Day purchase on consecutive days. You can also choice the flexible 4 Day pass which is valid on for calendar days of your choice within a 10 days period.

Please read the terms and conditions below before purchasing! 

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Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

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Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

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Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.

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Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.

EXCHANGE COUPON DELIVERY OPTION

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing within 7 days, please call us so we can advise the best method of delivery. 
  • Any orders purchased directly over the counter will attract a $10 fee.

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued. 
  • The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will be able to receive the actual Pass. 
  • To exchange date of the pass, once the pass has been obtained, can no longer be changed.
  • JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice).
    • Sapporo Station West Ticket Gate JR Information Desk, daily from 8:30AM to 7PM
    • New Chitose Airport Station JR Information Desk, daily from 8:30AM to 7PM
    • Twinkle Plaza Hakodate Branch (Hakodate Station), daily from 10AM to 6PM
    • Twinkle Plaza Asahikawa Branch (Station Asahikawa) daily from 9AM to 5:30PM
    • Twinkle Plaza Obihiro Branch (Station Obihiro) daily from 9AM to 5PM
    • Twinkle Plaza Kushiro Branch (Station Kushiro) daily from 10AM to 6PM
    • Abashiri Station Travel Center, daily from 9:30AM to 5PM

RAIL PASS VALIDITY

  • The valid period of these passes are 3, 5, 7 day consecutive days. Also a 4 days flexible pass which can be used in any 4 days within 1 month.  
  • After exchange in Japan, the starting date written on the Rail Pass cannot be changed.
  • The lines included in the pass: the JR Hokkaido metro lines and busses.
  • There is an extra charge for the sleeping car and carpet car.
  • The JR Hokkaido bus routes available to pass holders are limited
  • There is an extra charge for boarding the Twinkle Bus
  • The 3-Day, and 5-Day 7-Day pass allows you to choose the starting day, and can be used for either 3 or 5 or 7 consecutive days from the date of issuance.
  • The date of use cannot be selected with the Flexible 4-Day Ticket. It is effective the day you either purchase or exchange it, that being day one, and continues to be effective for ten days in which it can be used any four days either consecutive or not.
  • With the Hokkaido Rail Pass you can board unreserved seating or reserved seating on all JR Hokkaido local trains, rapid trains and limited express trains.If you wish to ride in Green Car (reserved seating) for the limited express, you will need to purchase a ticket for both the limited express and reserved seating.
  • You can also board JR Hokkaido buses within Sapporo. Of the JR Hokkaido Bus Lines, routes between Sapporo – Asahikawa, Monbetsu, Hiro’s , Kiroro, Obihiro, Erimo, Shin Sapporo – Atsubetsu Stadium, JR Shiroishi Sta. – Sapporo Dome and temporary buses are not included. Express buses between Sapporo and Otaru can be boarded if the bus is a JR Hokkaido bus. (Chuo Buses are NOT included)
  • If you ride trains that overlap with east Japan rail lines, the boarding portion of the ticket will include the last station of the JR Hokkaido Line which is Naka Oguni Station, and the fare will cover the first (or last) stop on the JR Hokkaido Line.

SEAT RESERVATIONS

  • You cannot make seat reservations until you have exchanged the Pass in Japan.
  • Non-reserved ordinary class cars can be accessed freely.
  • To access the platforms, show your Pass to the JR Hokkaido staff located at the gate to the platform.
  • To reserve a seat, ask the JR Hokkaido staff at the the ticket office.

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund. 

EXCHANGE COUPON RE ISSUE

  • A re-issue fee of $45 per amendment plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier) only once the original exchange coupon has been sent back to the office of purchase. Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.
  • Departure date amendment attracts a $10 fee. 

JR East-South Hokkaido Pass


JR East-South Hokkaido Rail Pass

6 DAYS FLEXIBLE

The JR East-South Hokkaido Rail Pass is a special discounted pass available only to foreign travelers visiting Japan under the entry status of “Temporary visitor”. Visitors can use this pass to travel from Shimoda in Izu Peninsula to as far as Sapporo and Otaru. Thanks to the unlimited access to JR East lines, you can purchase the pass and it’s valid on six calendar days of your choice within a 14-day period starting from the date of purchase. You don’t have to determine your 6 travel dates at the time of purchase or exchange. For example, if you purchase your pass or get it by exchange on April 1, you can show the pass at a station on any six days between April 1 and April 14 and it will be stamped as valid for use on that day, and you don’t have to worry about language barriers.

Please read the terms and conditions below before purchasing! 

...

Order your pass online by credit card and receive an order summary upon completion. *If you are departing Australia within 7 days, please call us instead. *Names must be as per passport.

...

Passes are issued within 24 hours of receiving your order and will be available for collection the following business day from JTB Sydney or Melbourne offices. Please allow up to 3 days for delivery if you have requested the passes to be sent to you. Delivery fees apply.

...

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.

...

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.

EXCHANGE COUPON DELIVERY

  • A delivery and handling charge will apply ($8.00 for Toll Express Mail, or $20.00 for Toll Courier). Delivery can take up to 3 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.  
  • Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box address.  
  • Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select DX mail option or a pick up option.

EXCHANGE COUPON PICKUP OPTION

  • Once you have ordered your Pass online, a JTB staff member will notify you when your exchange coupon is ready for collection. You can collect it from either:-
    • JTB Sydney Office:
      Level 18, 456 Kent Street (Town Hall House)
    • JTB Melbourne Office: 
      Level 6, 31 Queen Street

PURCHASING DIRECTLY AT JTB SYDNEY OR MELBOURNE OFFICE

  • If you are departing within 7 days, please call us so we can advise the best method of delivery. 
  • Any orders purchased directly over the counter will attract a $10 fee.  

RAIL PASS ELIGIBILITY

  • Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
  • Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

  • You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued. 
  • The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will be able to receive the actual Pass. 
  • To exchange date of the pass, once the pass has been obtained, can no longer be changed.
  • The JR East-South Hokkaido Rail Pass Exchange Order is valid for three months from the date of issue.  You must exchange it at a JR East-South Hokkaido Rail Pass Exchange Office (in Japan) within these three months in order to receive your JR East-South Hokkaido Rail Pass.  If you fail to make the exchange within these three months then you will not be able to receive your pass.
  • The JR East-South Hokkaido Rail Pass is only available to non-Japanese passport holders with a short-term visa to stay in Japan for no longer than 90 days. Japanese passport holders can NOT use this pass.
  • To exchange the voucher for the Pass you will need your passport.
  • The start date of the Pass can no longer be changed once the voucher has been exchanged.
  • Please click bellow official website to refer detail of JR East Rail Pass exchange offices:
    JR East Rail Pass exchange offices (Office list & Service hours)

RAIL PASS VALIDITY

  • Valid for any 6 days during the 14 day period starting on the date of exchange in Japan. 
  • Unlimited access to JR East lines, you can purchase the pass and it’s valid on six calendar days of your choice within a 14-day period starting from the date of purchase. You don’t have to determine your 6 travel dates at the time of purchase or exchange. For example, if you purchase your pass or get it by exchange on April 1, you can show the pass at a station on any six days between April 1 and April 14 and it will be stamped as valid for use on that day.
  • The lines include in the pass:
    • JR Hokkaido Lines
    • JR East Lines (including BRT*)
    • Izu Kyuko Line
    • Tokyo Monorail
    • Aoimori Railway
    • IGR Iwate Galaxy Railway
    • Sendai Airport Transit
    • The following local and rapid trains that directly run between on Tobu Railway lines between Tobu-Nikko/Kinugawa-onsen and Shimo-imaichi, including SPACIA Kinugawa, etc. Also, direct limited express trains between Shimo-imaichi and Kurihashi Stations on Tobu Railway Lines.
  • Notes:
    • * Bus rapid transit.
    • ** This pass might be used for Tobu Railway Lines whereas either the departure or arrival station is on a JR Line.
    • The JR EAST Rail PASS is not valid for the Tokaido Shinkansen (between Tokyo and Nagoya, Kyoto and Osaka) as they are operated by different rail companies.
    • GALA Yuzawa station is operated only in Winter and Spring.
    • The JR EAST Rail PASS is not valid for JR buses.
    • The JR EAST Rail PASS is not valid between Goryokaku and Kikonai Stations on the “South Hokkaido Railway” line.

SEAT RESERVATIONS

  • With the Pass, no additional fee is required when reserving seats. 
  • Reservation for the seats can only be done locally at Travel Service Centers (View Plazas) and JR Ticket Offices (Midori-no-madoguchi) located in JR East stations, as well as at Travel Service Centers (Twinkle Plazas) and JR Ticket Offices (Midori-no-madoguchi) located in JR Hokkaido stations. Your pass is required when reserving a designated seat.
  • Non-reserved Ordinary Class cars can be accessed freely. 
  • To access the platforms, show your pass to the JR East staff located at the platform gates. 
  • To reserve a seat, ask the JR East staff at the the ticket office. 

EXCHANGE COUPON CANCELLATION

  • An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged PLUS a non refundable deposit of $110 which can be held in credit for 12 months. Any credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
  • You will need to send the original exchange coupon back to the office of purchase for a refund.  

EXCHANGE COUPON RE ISSUE

  • A re-issue fee of $45 per amendment plus any delivery and credit card surcharges will apply ($8-Toll Express Mail, $20-Courier) only once the original exchange coupon has been sent back to the office of purchase. Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.
  • Departure date amendment attracts a $10 fee. 

Other Rail Passes