If the minimum number of participants (1) is not met by 4 days before the scheduled date, or due to other operational management circumstances, the tour on that date may be canceled.

The order of the tour itinerary is subject to change due to road conditions or other reasons.

Depending on road conditions, the tour will be guided to Mt. Fuji 4th Station or 5th Station. If the Fuji Subaru Line is closed, the tour will visit Lake Kawaguchi Oishi Park or Fujisan World Heritage Center.

[Important Notes: Mt. Fuji Visitable Location & Timing Estimate] The best time to visit to reach the 5th Station is typically from late April to around November, but in winter (December to early April), it cannot be reached on most days due to reasons such as snowfall and road surface freezing. Thank you for your understanding.

Due to weather conditions, Mt. Fuji may not be visible even from the base. However, the tour will not be canceled and refunds will not be given for this reason.

As the Lake Ashi Cruise Ship Sorakaze undergoes inspection on Wednesdays, an alternative ship will be used. The inspection day is subject to change. In addition, long-term inspection may be conducted.

If the Lake Ashi cruise or Komagatake Ropeway cannot be boarded (when not visitable due to suspension of operation, road congestion, or conditions at other sightseeing areas), the tour will be guided to one of the following alternative destinations. (The tour will not be canceled and refunds will not be issued for this reason.)

Appare Sightseeing Boat on Lake Kawaguchi, Swan Lake Cruise Ship on Lake Yamanaka, Hakone Pirate Ship, Mt. Fuji Panoramic Ropeway, Hakone Ropeway, Hakone Jukkokutoge Panoramic Cable Car, Itchiku Kubota Art Museum, Fujiyama Museum, Narukawa Art Museum, Hakone-en Aquarium, Ninja Bus, Oshino Shinobi no Sato, Hakone Checkpoint, Odawara Castle, Kitaguchi Hongu Fuji Sengen Shrine, Higashiguchi Hongu Sengen Shrine, Oshino Hakkai, Hakone Shrine, Hakone Sekisho Tabimonogatarikan (Shop), etc.

Depending on the season and day of the week, traffic conditions may vary, and arrival time at each location may be considerably delayed. Thank you for your understanding.

On the day when the annual Mt. Fuji Hill Climb is held, which is usually on a weekend in June (schedule for 2025 onwards TBD), the Fuji Subaru Line is closed until around 14:00. The tour will proceed on this day as well. Please note that there will be changes to the itinerary order and sightseeing locations, and the Komagatake Ropeway and Lake Ashi cruise may be changed to alternative itineraries. Furthermore, please note that refunds will not be issued in this case, and customers will not be notified separately when the schedule has been determined.

Children up to 5 years old may join free of charge, but will not be provided with bus seats or lunch. If bus seats or lunch is required, please make a booking under the child rate.

When booking, please indicate the number of customers requesting vegetarian meals, Muslim-friendly meals, or Indian thali meals (please indicate even when there are no requests).

Muslim-friendly Meals: A menu that does not use pork or alcohol will be provided. Please note that these are not halal certified.

Indian Thali Meals: A vegetarian menu that does not use meat and fish will be served.

Allergy-friendly meals, gluten-free meals, etc. are not available. Customers with allergies and those that would like gluten-free meals should reserve the tour without lunch included.

During the meal, there will be a wadaiko (Japanese drum) performance, one of Japan's traditional arts performed by the Social Welfare Corporation Fugakukai.*1 Please note that the tour may not be able to view the performance in case arrival is considerably delayed due to road conditions, or the tour is unable to reach the intended meal venue. Furthermore, depending on the circumstances of the facility, the performance may be canceled without prior notice. (*1 It has been attracting attention both domestically and internationally as a support for social independence training and artistic activities. By sending customers, Sunrise Tours can create performance opportunities and support their activities.)

GPS-enabled audio guides in Chinese, Spanish, Italian, Thai, French, and Indonesian may be used while on board a dedicated vehicle. Please indicate your preferred language in the free entry field at the time of reservation. Same-day requests are not accepted. There are a limited number of audio guides available, so it may not be possible to provide one for each participant. Also, no refunds will be issued even if the audio guide is unusable due to weak signal, device issues, Wi-Fi malfunction, etc. Furthermore, they may be unusable if there are changes to the itinerary.

Depending on the number of tour participants, transportation to be used may be other than a large bus (mid-size bus, small bus, hired car, etc.).

Customers who are late for the departure time will have their reservations canceled. Please give yourself plenty of time.

As there are locations to be visited on this tour such as Mt. Fuji 5th Station, etc. with lower temperatures compared to Tokyo, bringing warm clothing is recommended.

(Reference: Even in the daytime, temperatures may drop to 14℃ in summer and -5℃ in winter.)

JTB Sunrise