Good Morning Hideko
Just a short e-mail to let you know that Chris & I had a great time at Hakuba even though we didn’t get a lot of powder snow. All your travel documentation and directions were extremely helpful and it made things very easy to find our way. Both the accommodation at in Tokyo and Hakuba was of a high standard and most impressed with the service at the High Mount Hotel from Joe and the staff.
Regards
David
Nathan, thank you for a terrific 6 days and there’s no doubt that without you, we would still be asleep in the ANA Kyoto. Booking wakeup calls certainly showed your commitment to the task. You also went out of your way to assist us in finding gifts, bars, coffees etc. Thank you for that.
Yours sincerely,
David
Hi Olivia,
I’ll let you know tomorrow when the documents arrive.
Thank you for all of your assistance, you’ve been fantastic with all my queries and changes. You are an asset to JTB – I hope they appreciate you!
You could sure show some travel agents how it should be done!
Take care.
Nic
Dear Lily
A belated thank you!
Our ski holiday went very well: accommodation great, snow great, transport great regards
Jakub
Lily,
I just wanted to say thank you for making our initial booking for our trip to Japan. We had a wonderful time and will definitely ski in Shiga Kogen again. The Sunroute was a great venue and I would highly recommend it for first time travellers to Japan. They always had someone available to help with English and their setup for meals was ideal for anyone who was unsure of Japanese food. They offered both Japanese and western style food in a cafeteria setup for breakfast and dinner.
thanks again,
Kim
Hideko
All went well and we really enjoyed it. Snow in Canada wasn’t as good as normal. However, Niseko made up for it. Plenty of snow, and clear days (or part days). Perfect weather.
JAL was very good as usual, and the Hilton was very good. We will definitely go back to Niseko and stay at the Hilton. It seems to be in a quieter area than Hirafu, and access to the gondola was just outside. The chair lifts and buses in Niseko were good and we were able to get around with ease. We’re already thinking about going to Japan next year. Everyone always seems to be polite and we can get around easily (even though we only know a couple of words of Japanese). Just need to get over coming back to the heat and humidity.
Thank you for your efforts, I know I changed it a couple of times, but, all worked in well, and there were no problems with connections. I’ll probably leave it until a bit later this year to book, so we don’t change our minds. But we’re thinking of only going to Japan in 2012, and going back to Hakuba and then up to Niseko. But it’s only February, so we have plenty of time to think.
Thank you again.
Kind Regards
Maree
Hi Olivia
Just wanting to let you know we had a great time and will be using JTB again and recommending you to anyone that is traveling to Japan. We loved Japan the people and the food was amazing.
We did have a small accident though while we were skiing and my son Matthew broke his leg. He is OK now and happy, but it meant that we missed part of the second week of skiing. I was hoping if it is possible please to get the breakdown of costs just for Rusutsu resort accomodation as after the accident Matthew and I were unable to ski and I am hoping that I can claim some of this back from the insurance company.
If you would please be so kind as to let me know just what the costs were I would greatly appreciate it.
Thanks
Despina
