Author Archive

Everything went without a Hitch

Thursday, May 31st, 2012
Hi Noriko,
 
Thank you very much for your contribution to our long awaited return to Japan.  Everything went without a hitch, and whilst we couldn’t do the trip down to Hiroshima this time, it was a wonderful visit yet again.
 
We spent 8 days in Sapporo with the family, (we hadn’t seen the kids for almost four years), then overnight in Hakkodate, down to Sendai where we were treated to a traditional sashimi dinner at a beautiful restaurant with nine old friends, all of whom had been terribly affected by the Earthquake/Tsunami.
 
They’re tough people,  and they’re recovering amazingly well.
 
The cherry blossoms were in full bloom in Hokkaido because it had been so cold so late.  We had one day where it was Minus One Degree – a little hard to take after an Australian summer.
 
I have hundreds of photo’s, and once I’ve had time to sort them out, I will send you some.
 
Many thanks again,
 
John and Sue
 
PS:  We are hoping to return to Japan  in October for two weeks (if finances allow), so expect to hear from us again soon.

Very impressed by Japan

Friday, May 25th, 2012
Eri
 
Just to let you know we had a great Holiday and were very impressed by Japan.. It’s a truly fantastic place made even better by the people who call it home.. I can honestly say that my encounter with Japan has been  fantastic.. I enjoyed the people the culture and the food the scenery .. everything.. and its soooo clean and the people are sooo respectful.. we could learn a lot from Japan
 
I will be going back 
Thanks for all your help
Regards Kieran

Congrats to JTB

Tuesday, May 22nd, 2012

Many thanks to you and Clement  Kueh for organising a wonderful Japan trip with a lot of  variety and excellent arrangements. I took a wee number of photographs as it appeared to be the Nikon and Canon capital of the world.
Also thanks to a wonderful Japan train, bus, road and accommodation systems and the all the extremely helpful Japanese. A pleasure to travel their country and see their sights and history.
Congrats to  JTB and it was JTB who also ran my father and mother’s tour
44 years ago to similar areas.

Re Shimanami  I may come up with a more convenient Hotel with restaurant next door (providing I can get a translation from the photograph I have
taken) as it would be more convenient and less distance from main cycle track than Royakan Chaume on Omishima Island during Shimanami bicycle tour. It may be of benefit to future clients considering the same bicycle trip and warning that particularly wind conditions may sometimes temp.
close the track at passes to high bridges.

Many thanks for your help and advice Graham

Jim

We recommend others consider arranging travel with JTB

Monday, May 21st, 2012

Konnichiwa Ishizaka-san

We are writing to say that we greatly enjoyed our recent visit to Japan and to thank you and the JTB for your assistance arranging our travel, accommodation and tours.
 We greatly appreciated your comprehensive itinerary covering travel to and from Narita airport, accommodation, tour directions and confirmation information.
 This was our first visit to Japan and we deeply appreciated the rich cultural experience and the great organization and the courteous, helpful and friendly people.
The Courtyard by Marriott Tokyo Ginza accommodation was very comfortable and the staff most helpful.
The Sunrise tour arrangements and English speaking guides are to be commended. The guides were all very professional, informative and helpful and their willingness to share their knowledge and experience of life and living in Japan added greatly to the richness and quality of the experience.
 We recommend others consider arranging travel with JTB .
 Domo Arrigato  Gozaimasu
Anne & Kym 

We were impressed

Tuesday, May 15th, 2012
Konnichiwa Yoshiko-san
 
I’m sorry I didn’t write sooner to say that we had a lovely tour and to thank you for your help organising it. We especially appreciated you coming to AKL airport to ensure our check-in went smoothly. It was nice to be met by a JTB representative at NRT, too, and shown where and how to get the rimujin basu.
 
Our JTB guide from Australia, Noriko Sutherland, was excellent and I’d like JTB t know that we were impressed by how well-organised, helpful and friendly she was. The English-speaking guide who joined us for the tour, Michiko Moriwaki, was also excellent. Not only was she well informed, well-organised, helpful and friendly – she also has a high standard of English. We would like to commend them both for their high standard of guiding and the way in which they both added to the quality of the tour.
 
I hope my husband and I are able to visit Japan again in the future and we would certainly consider travelling with JTB tours  again. We would also recommend your tours to our family and friends if they were considering a trip to Japan.
 
Thank you again for the many ways in which you helped us.
 
Domo arigato

Shirley

Customer Review Japan Travel

A superb holiday

Monday, May 7th, 2012
Hello Yoko,
Well what a superb holiday it turned out to be. We hit the jackpot with everything. The weather was good (less 1 day) Cherry Blossom in full bloom. And Mt Fuji you couldn’t get it any better.
 
Our tour escort  Kierin words can’t describe him. Each night when we didn’t have anything planned for a meal he took those of us who wanted to go with him to a differently Japanese style meal. In Hiroshima he found one (okonomiyaki restaurant) that could do gluten free so I went  with the whole group. Enjoyed it so much I had 2 of them. 
 
The tour far exceeded what I thought it would be like. And I have recommended it to friends here since my return. An extra day or two in Tokyo as I had originally planned would be an idea for your tours as 1 day is not enough. And name tags as it is hard to remember everyone’s names. 
 
The tour was excellently organized. You just could not fault it anywhere. And I’ve had almost 30 holidays overseas.
 
And the tour guide—next time he goes on a tour let’s know.
Our whole group might go again.
 

Regards Graeme 

Kieran Okonomiyaki

Takayama – a great opportunity to experience a ryokan

Wednesday, May 2nd, 2012
We felt blessed when we were greeted by the lovely guide at Osaka airport after a long queue for fingerprinting, face recognition etc. Of course we were weary, and it was a great luxury to be swept to the hotel in a very flash Toyota limo.

Hyatt very good. Room on first Japanese second floor, so a good view of the roof below, but it was very quiet and comfortable. By far the smallest of our three rooms, but great bed, bath and breakfast.

The bike tour was a huge success. Although we had a couple of rain showers we managed to visit all the temples/shrines/palace as well as stopping at a tiny ‘hole in the wall’ for noodles, which is what we had requested.

If you have any clients remotely interested in architecture or art I would certainly include the Miho Museum. It is absolutely breathtaking. Almost worth the trip to Japan, and made so much easier with the car. Again, the blossoms not out, but magnificent.

Cherry blossoms started to really bloom while in Kyoto, and being the weekend the Japanese tourists were out in force, quite a few in national dress.

Takayama – a great opportunity to experience a ryokan. That place also had a great onsen on the ground floor, and contrary to our expectations we were provided with three not one excellent dinners. The first in a private room of their main dining area, the second at Hotel Alice? where we were served slivers of the heavy duty cholestrol steak. Third night another private room in their sushi bar part of the hotel. I would certainly recommend that place. The town also features some very pleasant walks, and of course the famous floats.


Helen

JTB provided exceptional service

Wednesday, May 2nd, 2012
Thank you for your greetings.  We did see loads of Cherry blossoms in Tokyo and had great weather.  JTB provided exceptional service and we are very happy to recommend this company and in particular this tour to anyone considering going to Japan.   Our tour guide, Kieren would have to be the best tour guide we have ever had.  Both of us have travelled extensively and this tour and this company exceeded our expectations.  Nothing was too much trouble, the tour was well planned and we saw a lot of things and then we relaxed on the train and watched the scenery go past.  All we had to worry about was having a great time.  Our tour guide really had a genuine desire for us to understand the Japanese culture and to have an overview of their landscape and cities.
 
Could you please provide our comments about Kieren to his manager.
 
All the best
 

David and Sandra 

Way too efficient

Wednesday, May 2nd, 2012
You are just way too efficient, Olivia.
It’s a pleasure working with you.
 
Thanks for your promptness.
 
Cheers
Alice

It was an amazing trip

Wednesday, May 2nd, 2012
Hi yoshi
I just want to say thank you so very very much for all your patience assistance and helpful guidance for our holiday in japan. It was an amazing trip and  a beautiful country
I was a bit nervous about getting around but the people in japan were fantastic and very helpful
A brilliant experience and thank you once again
Cheers
Kris

Thank you for all of your work

Thursday, April 26th, 2012
Dear Eri,
I would also like to thank you for selecting such excellent hotels especially Keio Plaza hotel in Shinjuku (ichi-ban) because of the variety and best quality of food at the buffet restaurant –  and the quad room which we understand is very special size in Japan.
 
and Biyu No Yado with beautiful onsens and snow Monkeys were special and Yukki our host is so considerate of us.
 
We had such beautiful sunny weather and Cherry Blossoms were everywhere we went !!!
 
We have had a beautiful holiday and we managed to work out the trains and we just went where we wanted to and when we wanted to.
 
The only time we got lost was in the subway shops under Osaka Umeda station – that was very big – but we did take a compass.
 
Thank you for making all our arrangements,
everything went as booked and our family had a beautiful holiday.
 
Everyone in Japan was glad to see people starting to visit again after 2011.
 
Domo arigatou gozaimasu.

Peter 

Thanks for organising things for us

Tuesday, April 24th, 2012
Olivia,

We got back from Okinawa ok (just a little late due to fog in Sydney). For your interest I have attached the travel plans we put together for the trip. The version I have sent you has had minor updates, since we got back, to add in the things we found out while we were over there. eg. how to get to Hedo Misaki.

General comments on the trip

  • Sue and I had a good time in Okinawa and feel it was a worthwhile trip.
  • If we had another two days we would have included Tokashiki Island and checked out Shikina-en Gardenand Sefi-Utaki. Maybe even a stay in the Nago or Cape Manza area if time permitted.
  • Okinawa is an entirely different place to the parts of Japan that we have been to before. We would not recommend Okinawa as a good place to get started in Japan. We would however recommend it as a place to visit for someone already familiar with other parts of Japan
  • The basic 3 day package in your advertised offer would not have satisfied us at all. Extending the trip and including the stay in Okuma worked well.
  • Nahana Hotel was fine, although the first room had a damp smell to it (possibly due to the high humidity on the island). Service & Breakfast were good.
  • JAL Okuma Resort was outstanding. The service, the accommodation, meals and the  facilities were all of a very high standard. Being a resort and a bit far away from alternative restaurants meant you were pretty well locked in to dinner there (unless you felt like walking the 1.3km to an alternative).  Dinner at the resort worked out about 4000¥ per person.
  • There was nothing complicated about the express bus 111 to Nago or the bus 67 to Okuma Beach. The usual Japanese bus ticketing system applied. Although we had worked out which stop we had to get off at Okuma, the driver made sure we knew when to get off. The bus to Cape Hedo was more of a problem to work out in advance, but we did get a timetable from the Tourist information at the Yuiyui Road House and the lift to Hentona bus depot by the resort made finding the required  bus terminal easy. We would have liked to do more in the Cape Hedo area but the restricted timetable and the fact that bus stops (aside from the one at Cape Hedo) were not easily identified or marked on a map meant we had to be conservative to make sure we got back to Okuma ok.
  • Finding places to eat in Naha was not a problem. Okinawa has it’s local food variations, but we didn’t mind that. It can be confusing choosing from the many restaurants in Kokusai-dori but there are some restaurants in the area around the Hotel Nahana which are a bit quieter. Another good place to eat was in a shopping centre near the Prefectural Museum in Omoromachi called “Naha Main Place”.
Comments on the Shurijo Castle World Heritage Tour
  • Doing the tour allowed us to see a number of things in the limited time we had but the flip side is that we always seemed to be rushing through things.
  • Looking at the map it seemed there was a lot to see in the area around the castle and we guessed we would not get much time on the tour. We made a point of spending time ourselves in the area surrounding the castle on the day before and focused on the “paid area” including the Seiden during the tour. There wasn’t a lot of point following the guide around listening to explanations in Japanese. As it was we just had enough time.
  • The audio guide could only be used while on the bus and had a lot of good information on most things but was light on in some things. eg. Himeyuri Kaikan
  • We could have done with a lot more time at the “Cornerstone of Peace”  and time to visit the nearby “Okinawa Peace Prayer and Memorial Hall” which we only saw from a distance.
  • Okinawa World consisted of a walk through a very long limestone cave with a walk back through a shopping area. We would probably trade this with more time at previous stop.
  • Lunchtime meal was good.

Comments on the Northern Okinawa Tour

  • The guide on this tour did an excellent job and worked very hard, providing commentary, telling jokes (which we couldn’t understand but got the crowd laughing) and even singing traditional songs. Even though we couldn’t understand a lot we appreciated the amount of effort she put into it.
  • We liked Ryukyu Mura better than Okinawa World from the previous day. At least it was laid out as a village and you could see the traditional architecture as well as the artisans at work. We gave the Habu Show a miss.
  • Ocean Expo Park and Okinawa Churaumi Aquarium were very good. It would have been worth staying overnight in the area so we could spend more time there.
  • Nago Pineapple Park didn’t really have much to see as a park. The highlight was the tastings of all the pineapple and tropical fruit products. Mind you they did have some nice fruit wines, juice cordials and cakes. 
  • Lunch was good.

Trip Highlights

  • Shurijo and surrounding area 
  • We enjoyed the walk to Hiji falls and the Ufugi Nature Museum.
  • Cape Hedo and the view along the bus route of the more rural areas of the island.
  • Naha Prefectural Museum. The history museum needs a fair bit of time. The Art Gallery is not very large.
  • Himeyuri Kaigun and Cornerstone of Peace. Very Reminiscent of the peace parks and museums at Nagasaki  and Hiroshima.
  • Tsuboya Pottery District and museum
  • Lacquer ware Shop (Kakuman) in Kokusai-dori
  • Kokusai-dori was an interesting street to walk along with the shops and arcades. We walked the length of it several times over the duration of the trip.
I have some photos of bus stops, the hotels and strategic intersections I can send you for reference if you like. We have excess pamphlets from some places and the tours so I will probably drop them in to you at some stage for your reference. They might be useful if you get any enquiries.

Anyway thanks again for organising things for us. Aside from the glitch at the Stamford, things went quite well and we were able to enjoy ourselves.
Regards,
Tony & Sue 

Your organisation for us was fantastic

Tuesday, April 24th, 2012
Dear Olivia,
Thank you SO much for all you did for our trip: we had an absolute ball, and your organisation for us was fantastic. We are already planning a return in for koyo in late October/early November next year, 2013!!
 
The JR Green Pass was amazing: best thing ever.
 
All the hotels were great: the Metropolitan in Sendai gave us an end of corridor room, which was wider, and had western beds on a slightly raised floor: sort of a cross between a western and a Japanese room and really big: it was wonderful. 
 
I think I could live in the Nagoya Marriott forever: the rooms are HUGE, and the bathrooms are to die for: although next time we might be really picky and request a room with a better view we  were on the lowest of the guest floors (20th) which was fine, except we looked straight out on the adjacent tower..no view at all.
 
Granvia as always suited us perfectly. I love that place, and the new Osaka station is fabulous: loved it.
 
And having brekky included at the Shinagawa Prince was amazing: we LOVED that! AND we paid minimal extra (1000Yen per hour) for a late check out
yesterday: we had a quick shower and long brekky, left the hotel for some sightseeing around 9.30am and returned about 1.30pm, had a quick udon noodle lunch, and then a shower and left the room around 3.30pm for the 4pm limo bus: best way we have left Japan ever usually we travel up from Osaka,  never again!
It was so good to get to the airport feeling fresh and clean before the flight, and yet we had still done quite a bit on the day, Happoen garden, and the historic Shinagawa Tokaido Post road area.
 
 
So again, our thanks
 
Best wishes
 
Felicity

The organisation of JTB is nothing short of superb workmanship

Monday, April 16th, 2012
Hello Yoko,
How many people come to Japan hoping to see Mt Fuji as we did. And the cherry blossom in full bloom. The weather has been good with only 1 day of rain & a bit of a sprinkle yesterday morning.
Keiran is a wonderful tour host give him more trips & I’ll go on them in actual fact we all will.
The different foods he has introduced on most of the free nights. And he has helped me no end with my diet. The tour escort Akiko Shimada in Tokyo was excellent too.
She also gave me “No Wheat” written in Japanese that I have used when eating by myself.
Hotels are wonderful & the welcome dinner was the best i’ve ever had inc 3 who didn’t want to stop drinking the sake by the bottlee.
How they woke up in the morning I don’t know.
The organisation of JTB & Keirin’s is nothing short of superb workmanship.

Regards Graeme 

Thank you for all your effort

Tuesday, April 10th, 2012
Dear Lily;
We had a phantastic time at Niseko, the accommodation at the Vale was excellent as it offered a very spacious lounge with kitchen and dining as well as two very comfortable bedrooms with beautiful views to the slopes and Mount Youthie. The location of the Vale is also very convenient. Overall we had good weather and fine snow. However the biggest discovery was the friendlyness of the japanese people, they were just so kind and helpful wherever you went and we found them so accommodating. Please promote it as every visitor will enjoy the overwhelming japanese hospitality.
After one week in Niseko we had a nice time in Tokyo at the Prince Hotel in Shinigawa, again a great and convenient location to get around in Tokyo which is just so exciting with all the variety it can offer. No problem to go by train everywhere. We also went to the fishmarket at 5.00 am in the morning and had a beautiful fish breakfast with all the delicacies what a unique place in the world.
However the highlight for me was the train ride on the bullet train to Kyoto and Hiroshima, what an experience, but that is just the daily life for the working people.
For me Kyoto is a beautiful city including the surroundings, again very friendly people and unbelievable culture unfortunately we could not make it to the “SUMO Wrestling”. Kyoto was very peaceful and relaxing.
Our final destination was Hiroshima where we stayed at the RIHGA ROYAL HOTEL close to the A-Bomb Dome and the Peace Museum. This is the most impressive  location one can visit to find peace in yourself. Everyone has to visit this place to learn how we should shape the world for our future, the we will realize we cannot continue as we are now as we have to seek and find peace for this world. Again we just indulged in the kindness of the japanese folkes.
After two days Hiroshima we returned to Tokyo for an ovenight stay at the Prince Hotel and again enjoyed the busy atmosphere.
We left on Sunday 18 March and can only find praise for the time we spent in Japan  and are looking forward to discover more.
Therefore please help us to find more beautiful spots in the country where we can meet more local people.
I would like to thank you for all your effort to make all the necessary arrangements for our holiday you just have made it so good for our journey.
looking forward to planning our next holiday during 2013/14 to Japan.
Kindest regards from
Werner