Author Archive

Enjoyed every minute of our time!

Monday, May 1st, 2017

Hello Olivia,

Just letting you know that we thoroughly enjoyed every minute of our time in Japan. Many thanks for planning our itinerary and making bookings.

We can’t believe how smoothly everything went and how helpful the locals were when we hesitated at all.

The gardens, temples etc we visited were amazing. The streets and amenities were spotless and the public transport system ran like clockwork. We have a lot to learn!

Thank you so much,

Julia and Chin 

It was everything and more than we had expected

Wednesday, April 26th, 2017
Dear Ayumi
 
Where to start! Japan is such a beautiful country and the Japanese people are so warm, polite, courteous & helpful. Carl & I are so very impressed. We had a wonderful experience in Japan & it was everything and more than we had expected. 
 
Our tour guide was lovely Noriko Miamoto and we also had Minji Moon who had been sent by JTB who was also extremely helpful & a delight.  Our accommodation for the most part was lovely & getting around Japan is so efficient. We experienced a beautiful Cherry Blossom season and for that I’m so grateful. We had sunshine, rain & even snow throughout our tour. 
 
We enjoyed all that we saw and Discover Japan certainly shows you Japans cities and countryside which we really enjoyed the diversity. 
 
My only feedback for future tours would be perhaps some optional extras such as, Sake brewery in Tokyo, Sumo wrestling match season permitting, maybe a Geisha night tour in Kyoto and perhaps learning more about the history of the Samurai swords that Japan are so well known for. 
 
I know it’s difficult to have a perfect tour with just the right mix of destinations however maybe a few less Temples as towards the end of tour you become less interested in them and are looking for something different an example would be the Tea Ceremony, everyone really enjoyed this.
 
We loved working with you in planning our trip and you were an absolute delight to deal with, all of our connections went so smoothly, so thank you once again. 
 
Carl & I won’t hesitate in recommending JTB in the future to any friends and family  & the amount of people on the tour was just the right number. 
 
Thank you again for your help in organizing our stay in Japan, we thoroughly enjoyed our time in your incredible country.
 
Warm regards Christina & Carl  “

Everything was perfect

Friday, April 21st, 2017

Dear Miyuki-san,

Just home and wanted to thank you for all the JTB arrangements everything went perfectly.

We drove all around western and Central Honshu and saw so many beautiful things. The Moss garden was amazing and so was the cherry blossoms especially beautiful in Kanazawa.

In Kanazawa we went to a Tea House and saw a Geisha Show, see this website …

http://geishaevenings.jp/

We are already making plans return Japan for next Autumn colours.

Once again thanks for your help.

 

Kind regards

Margot

I highly recommend the 13day Discover Japan tour

Tuesday, April 11th, 2017

I highly recommend the 13day Discover Japan tour. It provides you with insights into Japanese culture and history and experiences from both traditional and modern Japanese life. Excellent destinations and informative and very helpful guides. Loved it and would love to visit again! 

Discover Japan was an excellent tour

Tuesday, April 11th, 2017

Discover Japan was an excellent tour for sightseeing and cultural experiences. It was great to be able to walk straight into the hotels from the stations.  

A good mix of organised and free time

Tuesday, April 11th, 2017

This tour provides lots of diverse experiences and covers many different geographical areas. A good mix of organised and free time. Oganisation was excellent at every aspect, hotels and tour leader extremely helpful and friendly. 

Absolutely fabulous tour

Monday, April 10th, 2017

Well organised, covered most places that you would want to see and friendly group of travelers. Tour guide and assistant were fabulous – very helpful and knowledgeable, caring and friendly. 

Fantastic Tour of Japan

Monday, April 10th, 2017

Dear Mende,

We had the usual fantastic tour of Japan. Shikoku was well worth a visit and
the JR Hotel St. Clement in Takamatsu was excellent.
Despite the late cherry blossom season, we even managed to find some cherry
blossom in our last day in Kyoto. Fortunately the lack of blossom did not
really matter to us as we have been there in the height of the season
before.
The food, as always was hard to resist.
While time is passing rapidly for us, we would still like to go to Japan
again!

Thank you for all your help.

Stuart

Arigatogozaimasu!

Monday, April 10th, 2017

Dear Koyomi,

We wish to say arigatogozaimasu as we are having a wonderful Japan Trip.

Your hotels have all been superb and we appreciated your choices.

A highlight was the Maiko Dinner in Kyoto.

Currently in Hiroshima with full Cherry Blossoms everywhere.

Regards  Glenn and Heather

Great help!

Monday, April 10th, 2017

Thanks so much Kareem.

You have been a great help throughout organising this trip.

Regards

Michelle

Sell JAPAN with confidence in JTB!

Monday, April 3rd, 2017

Hey Mat,

All Paid!!
 
Thanks again so much for all your help with this one – you made it super easy for me considering I was stressing bullets that I leave in a week and hadn’t organised anything!

I’m super excited to go and learn about Japan so I can come home and sell it with confidence – with confidence in JTB as well!

If there is anything else that you need from me, just let me know :)

Shelby

Absolute pleasure dealing with Beth

Friday, March 31st, 2017

Dear Clement

I wanted to send a quick e-mail, to relay what an absolute pleasure it has been dealing with Beth Clarke.

She has recently assisted me with a reservation and I have found her to offer exceptional service. She has been so helpful and so prompt with everything I have requested. She has made a very rushed reservation (that I was panicking about) smooth and easy.

I wanted to send this message because I feel too often people are quick to complain but when someone deserves praise for excellent service and does a great job – no one comments.

I tried a few suppliers for this reservation, but Beth was so great that I didn’t even consider dealing with the others after her great upfront service.

I will certainly be using JTB again after seeing what great service levels I receive. A huge thank you to Beth, she is a huge asset to your company.

Have a lovely day!

Kind Regards
Claire

I will be recommending JTB

Tuesday, March 28th, 2017

Hi Koyomi,  

Just letting you know that I have picked up the rail pass’s. Thankyou so much for your help and excellent customer service. I will be recommending JTB Australia to my friends and family. 

Regards, 

Nathan.

 

Great Service, Madalyn!

Monday, March 27th, 2017

Hi,


I wanted to send an email to let you know how much I appreciate the great service I have received from Madalyn McCandless over the last few months. I have made two bookings with her this year and have been liaising with her over the emails to make additions and changes. One client was particularly difficult adding and removing the same elements from the package multiple times.
Madalyn has always given me prompt and efficient service and nothing seemed to be too much trouble. It has all been such a smooth process and I appreciate her great service immensely and wanted to let you know you have a great asset there.

Thanks again.

Tenele

Amazing Tomamu

Monday, March 27th, 2017

Hi Miyuki

I had an amazing time again at Tomamu. Thanks so much for an amazing trip
– the upgrade to the risonare towers was awesome.

Could you let me know what deals you have available for next year because I would consider going again.

Thanks!!!
Ewan