From Haneda airport to Hotel / Ryokan in Central Tokyo and Maihama Area.
This service can be used by passengers arriving between 5:00 and 20:30, based on the scheduled arrival time.
We will wait for the customers at the arrival exit after customs clearance for 60 minutes with a Green Tomato logo on a signboard from 30 minutes after the flight actual arrival time.
For example: If flight actual arrival time is 7:00, our staff or driver will wait for the customers at 7:30 – 8:30.
We will be leaving the airport within 2 hours from flight actual arrival time.
If you don’t show up within 90 minutes, your reservation will be cancelled.
(100% cancellation charge is applied)
Due to limited time at the airport, after meeting with our staff, you are allowed to go to the restroom, money exchange, smoking, buy a SIM card at vending machine and also allowed to pick-up Wi-Fi and mobile phones (reserved in advance ONLY)
Please remember that JR Pass exchange is prohibited for shared shuttle transfer.
Only the accommodation where you will be staying in Central Tokyo and Maihama Area is available. If you would like to specify other location as drop-off point, please use Private Transfer Service.
*Apartment (called Minpaku), Capsule hotel and Guest house are not available.
Flight Delays and/or Changes
If flight is delayed and the flight arrives at the airport on the same day, we can correspond without charge.
Even if flight is delayed and arrival date is changed to next day, we can correspond without charge, but we need the information in advance from you or customers.
Even if flight is cancelled and customers change the flight by airline, we can correspond without charge, but we need the information in advance from you or customers. Flight changes due to airline overbooking are not covered.
Even if transit flight is delayed / cancelled and customers change the flight, we can correspond without charge, but we need the information in advance from you or customers.
If flight is changed due to bad weather and customers don’t need our transfer service or we cannot send driver, we will refund the fee.
If booking is not cancelled and we are requested to provide service when weather improves, we can correspond without charge if vehicle is available, but we need the information in advance from you or customers.
** For above scenarios, if we are not notified with new information, which causes we cannot adjust service, and if we carry out the original booking, then it will be charged due to client no-show.
For instance, sometimes, customers change the flight without notification. We have no choice but stick to the original information to wait for the customers.
Even if you notify us in advance of a change to your flight, we can only correspond this
without additional charges if the scheduled arrival time of your new flight is 5:00 – 20:30.
If your new flight arrives outside these hours, you will be refunded.
We can arrange Airport taxi or Private transfer as a new reservation, but we cannot guarantee the availability.
If customers show up earlier than original booking and if there is availability, we can correspond without charge.
For example : customers show up at terminal 1 at 13:00 but they show up at terminal 2 at 9:00 suddenly without notification.
If there is availability, there is no problem.
If customers show up later than original booking, original booking was already cancelled as No-Show and 100% charge is applied, so we will explain it to customer and we will accept cash directly, if there is car availability.
If there is no availability or if customers won’t pay the fee to us, we advise bus, train or taxi.
It can change only once.
We may not be able to meet your request during high demand season.
Meeting point at Haneda Airport
Haneda airport International Terminal (We wait for you at arrival exit with signboard.)
Haneda airport Domestic Terminal 1 (We wait for you at arrival exit with signboard.)
Haneda airport Domestic Terminal 2 (We wait for you at arrival exit with signboard.)
Included Fee
Meet assist, toll, parking, gas and tax
Additional Info
Because this is shared shuttle transfer service, you might need to wait other passengers at airport.
Please refrain to ride with animals. If you intend to ride with service dog, please contact us in advance.
Please inform whether you have Golf bag and Cardboard in advance.
If you don’t inform it, and there is not enough space to keep them on the day, please arrange delivery service by yourself.
For shared shuttle, baby car seat and/or child seat is not available.
If you intend to ride with service dog or travel with wheelchair, please contact us in advance.
We don’t stop by passengers’ request.
You cannot specify vehicle type, driver language and pickup time.
There is space for luggage such as suitcases in the car but please be sure to bring valuables such as mobile phones, cameras,
computers, tablets, and precision instruments as hand luggage.
We ask for your understanding and cooperation so that your valuable luggage will not be damaged or lost.
When there is no our intention or negligence, and it is damage caused by you not carrying them as hand baggage,
we will not be held responsible for any things.
