Our trip was awesome! Everything went well and all the planning payed off.
We loved your country and saw many interesting and varied places. My husbands friend took us to Shibuya and the famous intersection, the Meiji shrine and we saw a traditional wedding and saw all the illumination down the Ginza district.
The Hyatt Regency was a stunning hotel and the free shuttle bus to and from Shinjuku station was a bonus. We used it many times.
One of the best experiences was the Nikko Hakone tour with our guide named Kathleen. She was originally from New York but has spent the last 36 years in Tokyo working and raising a family. Her excellent knowledge and friendly nature was an added bonus. We saw a lot of snow at the lake in Hakone and I believe the temperature there was -2C. The weather was cold but we enjoyed it instead of the hot summers we have here. We spent an amazing time with our daughter and had a wonderful xmas and new year. The only down side was the Hiroshima museum not being opened on new years eve (to be expected) though. Your countries people are so courteous, helpful and friendly.
We would not hesitate to recommend Japan as a tourist destination to other Australians and recommend JTB for the service you provided.
My husband and I agree in saying that it is the best holiday we have ever had. Thanks you so much Hideko for your patience and time.
Jan. 2011
Hiroshima, Hotel, Museum, Temples and Shrines, Tokyo, Tour 
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