Home » Japan Rail Pass » JR Kyushu Pass

All Area Kyushu Pass

3 DAYS

5 DAYS

7 DAYS

Kyushu is the third largest island and most south-westerly of Japan four main islands (Hokkaido, Honshu, Shikoku, and Kyushu) .There are seven prefectures located there: Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, and Saga. Kyushu’s must visit spots are Mt.Aso, Kumamoto Castle, and Kyushu is blessed with many hot springs such as Beppu Onsen, Yufuin Onsen, Kurokawa Onsen, Kirishima Onsen, Ureshino Onsen, and Takeo Onsen. JR Kyushu offer 3 types of Rail pass, the All Area Kyushu Pass, North Kyushu Pass and the South Kyushu pass. The All Kyushu Area pass is valid on all JR Kyushu lines. The North and All Kyushu pass offer unlimited train travel on 3, or 5 consecutive days, where as the South Kyushu pass allows unlimited travel over 3 days.

Please read the terms and conditions below before purchasing!

Terms & Conditions

Order your pass online by credit card and receive an order summary upon completion. **If you are departing Australia within 14 days, you will not be able to order online. Please email us at sydres.au@jtbap.com to discuss your best option for obtaining the pass. *Names must be as per passport.

Please allow up to 5 business days for delivery. Delivery fees apply.

Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.　 *If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan.
Transfer your exchange coupon for your actual Rail Pass at an exchange office in Japan. You can start using your JR pass the day you exchange it OR select a date for the first day of use

EXCHANGE COUPON DELIVERY OPTION

A delivery and handling charge may apply (Toll Express Mail is free, or $20.00 for TNT Courier). Delivery can take up to 5 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box, PARCEL COLLECT/ PARCEL LOCKER address or overseas.
Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Express Post.
Incorrect delivery address notification at time of booking will incur a re-issue fee and delivery fee.

RAIL PASS ELIGIBILITY

Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued.
The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will not be able to receive the actual Pass.
To exchange date of the pass, once the pass has been obtained, can no longer be changed.
The voucher must be exchanged within a 3-month period from the date of issue.
To exchange the voucher for the Pass you will need your passport.
The start date of the Pass can no longer be changed once the pass has been exchanged.
JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice).
- Hakata Station Travel Service Center, weekdays from 10AM to 8PM, weekends until 6PM. Ticket Office daily from 5:30AM to 11PM
- Hakata Port International Terminal, JR Kyushu Beetle Counter, daily from 9AM to 6PM
- Fukuoka International Airport Terminal 1F, Travel Information Center
- Kokura Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 6PM
- Mojiko Station Travel Service Center, daily from 10AM to 6PM
- Kumamoto Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
- Saga Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
- Nagasaki Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
- Oita Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
- Beppu Station Travel Service Center, daily from 10AM to 6PM

RAIL PASS VALIDITY

The valid period of these passes are 3, 5, day consecutive days once exchanged in for actual pass in Japan.
After exchange in Japan, the starting date written on the Rail Pass cannot be changed.
Sightseeing destinations that can be reached with the All Kyushu Area pass include:
- Misumi, Hitoyoshi, Kagoshima, Kirishima, Ibusuki, Miyazaki
Shinkansen bullet train rides allowed between Hakata and Kagoshima-cho

SEAT RESERVATIONS

Online reservation is available by registering a login to the booking website. Please refer to this manual for making a seat reservation. Please be aware that additional charges apply when making an advance booking. If you apply at the station counter after arrival in Japan, there is no charge (up to 6 times in Northern and Southern Kyushu Passes. Unlimited in All Kyushu Pass). Refunds and cancellations of pre-booked seats are handled by JR Kyushu, so passengers must contact JR Kyushu themselves. https://kyushurailpass.jrkyushu.co.jp/reserve/LoginPage?5
In order to travel in first class (Green cars) you will have to pay additional fees. Non-reserved Ordinary class cars can be accessed freely.
To access the platforms, show your Pass to the JR Kyushu staff located at the gate to the platform.
To reserve a seat, ask the JR Kyushu staff at the the ticket office.

EXCHANGE COUPON CANCELLATION

An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged. 10% of the booking will be charged as a cancelation fee, 10% will be held in credit for future travel of up to 12 months. Any delivery fee or credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
You will need to send the original exchange coupon back to the office of purchase for a refund.
Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.
If you forget to take your Exchange Coupon to Japan, JTB is unable to send it to Japan nor send by email, as it’s a physical coupon. Japan Railway Companies will not accept any scanned copies or email confirmations of the Exchange Coupons.
Also, if you lose or stolen your Exchange Coupon before you activate it, you may be able to get a refund. Cancellation fees will apply for a refund.
If JTB finds the Exchange Coupon to be used you will be re-charged for the full amount of the passes on the credit card used to purchase the original Exchange Coupon. Alternatively, should the original coupons be found, they must be returned JTB Australia immediately.
If your Exchange Coupons have already been activated, you won’t be able to get a refund.
Lost / Stolen:

Before departing Australia:

Purchase a new pass from JTB again. After 3 months if the lost pass has not been exchange/activated, JTB will refund the full amount of the lost original pass OR fill out a consent form (contact us for more information).

After departing Australia – before rail pass exchange:

Purchase a new pass on the JR Pass official website. After 3 months if the lost pass has not been exchange/activated, you may be able to get a refund. Above standard cancellation fees apply for a refund.

After departing Australia – after rail pass exchange:

Strictly non-refundable. Purchase a new pass on the JR Pass official website.

EXCHANGE COUPON RE ISSUE

After purchase and voucher issuance, a re-issue fee of $60 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8.50 Express Post, $21 Courier). You must send the original exchange coupon back to the office of purchase.
Exchange coupons are valid for use within 3 months from the date of issuance and this validity period cannot be altered or extended. Any passes that are issued and go unused within the validity period may be re-issued within 12 months for $60, plus any applicable delivery and credit card surcharges.
Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

Northern Kyushu Area Pass

3 DAYS

5 DAYS

Please read the terms and conditions below before purchasing!

Terms & Conditions

Please allow up to 5 business days for delivery. Delivery fees apply.

EXCHANGE COUPON DELIVERY OPTION

A delivery and handling charge may apply (Toll Express Mail is free, or $20.00 for TNT Courier). Delivery can take up to 5 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box, PARCEL COLLECT/ PARCEL LOCKER address or overseas.
Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Express Post.
Incorrect delivery address notification at time of booking will incur a re-issue fee and delivery fee.

RAIL PASS ELIGIBILITY

Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued.
The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will not be able to receive the actual Pass.
To exchange date of the pass, once the pass has been obtained, can no longer be changed.
JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice).
Hakata Station Travel Service Center, weekdays from 10AM to 8PM, weekends until 6PM. Ticket Office daily from 5:30AM to 11PM
Hakata Port International Terminal, JR Kyushu Beetle Counter, daily from 9AM to 6PM
Fukuoka International Airport Terminal 1F, Travel Information Center
Kokura Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 6PM
Mojiko Station Travel Service Center, daily from 10AM to 6PM
Kumamoto Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
Saga Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
Nagasaki Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
Oita Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
Beppu Station Travel Service Center, daily from 10AM to 6PM

RAIL PASS VALIDITY

The valid period of these passes are 3 and 5 day consecutive days once exchanged for actual pass in Japan.
After exchange in Japan, the starting date written on the Rail Pass cannot be changed.
The North Kyushu pass is valid on all JR Kyushu lines above the line formed by Kumamoto, Aso and Bungo Taketa.
The pass is not valid on the Sanyo Shinkansen, sleeper trains or JR Kyushu busses.
Sightseeing destinations that can be reached with the Northern Kyushu Area Pass include:
- Shimonoseki, Mojiko, Kokura, Hakata, Yufuin, Beppu, Oita, Kumamoto, Aso, Saga, Nagasaki, Huis Ten Bosh, Sasebo
Shinkansen bullet train rides allowed between Hakata and Kumamoto

SEAT RESERVATIONS

Online reservation is available by registering a login to the booking website. Please refer to this manual for making a seat reservation. Please be aware that additional charges apply when making an advance booking. If you apply at the station counter after arrival in Japan, there is no charge (up to 6 times in Northern and Southern Kyushu Passes. Unlimited in All Kyushu Pass). Refunds and cancellations of pre-booked seats are handled by JR Kyushu, so passengers must contact JR Kyushu themselves. https://kyushurailpass.jrkyushu.co.jp/reserve/LoginPage?5
With the Pass, no additional fee is required when reserving seats.
In order to travel in first class (Green cars) you will have to pay additional fees. Non-reserved Ordinary class cars can be accessed freely.
To access the platforms, show your pass to the JR Kyushu staff located at the gate to the platform.
To reserve a seat, ask the JR Kyushu staff at the the ticket office.
It is a personal Pass. Please always carry your passport when using the Pass as station and train staff may check it.

EXCHANGE COUPON CANCELLATION

An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged. 10% of the booking will be charged as a cancelation fee, 10% will be held in credit for future travel of up to 12 months. Any delivery fee or credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
You will need to send the original exchange coupon back to the office of purchase for a refund.
Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.
If you forget to take your Exchange Coupon to Japan, JTB is unable to send it to Japan nor send by email, as it’s a physical coupon. Japan Railway Companies will not accept any scanned copies or email confirmations of the Exchange Coupons.
Also, if you lose or stolen your Exchange Coupon before you activate it, you may be able to get a refund. Cancellation fees will apply for a refund.
If JTB finds the Exchange Coupon to be used you will be re-charged for the full amount of the passes on the credit card used to purchase the original Exchange Coupon. Alternatively, should the original coupons be found, they must be returned JTB Australia immediately.
If your Exchange Coupons have already been activated, you won’t be able to get a refund.
Lost / Stolen:

Before departing Australia:

Purchase a new pass from JTB again. After 3 months if the lost pass has not been exchange/activated, JTB will refund the full amount of the lost original pass OR fill out a consent form (contact us for more information).

After departing Australia – before rail pass exchange:

Purchase a new pass on the JR Pass official website. After 3 months if the lost pass has not been exchange/activated, you may be able to get a refund. Above standard cancellation fees apply for a refund.

After departing Australia – after rail pass exchange:

Strictly non-refundable. Purchase a new pass on the JR Pass official website.

EXCHANGE COUPON RE ISSUE

After purchase and voucher issuance, a re-issue fee of $60 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8.50 Express Post, $21 Courier). You must send the original exchange coupon back to the office of purchase.
Exchange coupons are valid for use within 3 months from the date of issuance and this validity period cannot be altered or extended. Any passes that are issued and go unused within the validity period may be re-issued within 12 months for $60, plus any applicable delivery and credit card surcharges.
Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

Southern Kyushu Area Pass

3 DAYS

Please read the terms and conditions below before purchasing!

Terms & Conditions

Please allow up to 5 business days for delivery. Delivery fees apply.

EXCHANGE COUPON DELIVERY OPTION

A delivery and handling charge may apply (Toll Express Mail is free, or $20.00 for TNT Courier). Delivery can take up to 5 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box, PARCEL COLLECT/ PARCEL LOCKER address or overseas.
Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Express Post.
Incorrect delivery address notification at time of booking will incur a re-issue fee and delivery fee.

RAIL PASS ELIGIBILITY

Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued.
The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will not be able to receive the actual Pass.
To exchange date of the pass, once the pass has been obtained, can no longer be changed.
The voucher must be exchanged within a 3-month period from the date of issue.
To exchange the voucher for the Pass you will need your passport.
The start date of the Pass can no longer be changed once the pass has been exchanged.
JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice).
- Hakata Station Travel Service Center, weekdays from 10AM to 8PM, weekends until 6PM. Ticket Office daily from 5:30AM to 11PM
- Hakata Port International Terminal, JR Kyushu Beetle Counter, daily from 9AM to 6PM
- Fukuoka International Airport Terminal 1F, Travel Information Center
- Kokura Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 6PM
- Mojiko Station Travel Service Center, daily from 10AM to 6PM
- Kumamoto Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
- Saga Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
- Nagasaki Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
- Oita Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
- Beppu Station Travel Service Center, daily from 10AM to 6PM

RAIL PASS VALIDITY

The valid period of these passes are 3, 5, day consecutive days once exchanged in for actual pass in Japan.
After exchange in Japan, the starting date written on the Rail Pass cannot be changed.
Sightseeing destinations that can be reached with the All Kyushu Area pass include:
- Misumi, Hitoyoshi, Kagoshima, Kirishima, Ibusuki, Miyazaki
Shinkansen bullet train rides allowed between Hakata and Kagoshima-cho

SEAT RESERVATIONS

Online reservation is available by registering a login to the booking website. Please refer to this manual for making a seat reservation. Please be aware that additional charges apply when making an advance booking. If you apply at the station counter after arrival in Japan, there is no charge (up to 6 times in Northern and Southern Kyushu Passes. Unlimited in All Kyushu Pass). Refunds and cancellations of pre-booked seats are handled by JR Kyushu, so passengers must contact JR Kyushu themselves. https://kyushurailpass.jrkyushu.co.jp/reserve/LoginPage?5
In order to travel in first class (Green cars) you will have to pay additional fees. Non-reserved Ordinary class cars can be accessed freely.
To access the platforms, show your Pass to the JR Kyushu staff located at the gate to the platform.
To reserve a seat, ask the JR Kyushu staff at the the ticket office.

EXCHANGE COUPON CANCELLATION

An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged. 10% of the booking will be charged as a cancelation fee, 10% will be held in credit for future travel of up to 12 months. Any delivery fee or credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
You will need to send the original exchange coupon back to the office of purchase for a refund.
Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.
If you forget to take your Exchange Coupon to Japan, JTB is unable to send it to Japan nor send by email, as it’s a physical coupon. Japan Railway Companies will not accept any scanned copies or email confirmations of the Exchange Coupons.
Also, if you lose or stolen your Exchange Coupon before you activate it, you may be able to get a refund. Cancellation fees will apply for a refund.
If JTB finds the Exchange Coupon to be used you will be re-charged for the full amount of the passes on the credit card used to purchase the original Exchange Coupon. Alternatively, should the original coupons be found, they must be returned JTB Australia immediately.
If your Exchange Coupons have already been activated, you won’t be able to get a refund.
Lost / Stolen:

Before departing Australia:

Purchase a new pass from JTB again. After 3 months if the lost pass has not been exchange/activated, JTB will refund the full amount of the lost original pass OR fill out a consent form (contact us for more information).

After departing Australia – before rail pass exchange:

Purchase a new pass on the JR Pass official website. After 3 months if the lost pass has not been exchange/activated, you may be able to get a refund. Above standard cancellation fees apply for a refund.

After departing Australia – after rail pass exchange:

Strictly non-refundable. Purchase a new pass on the JR Pass official website.

EXCHANGE COUPON RE ISSUE

After purchase and voucher issuance, a re-issue fee of $60 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8.50 Express Post, $21 Courier). You must send the original exchange coupon back to the office of purchase.
Exchange coupons are valid for use within 3 months from the date of issuance and this validity period cannot be altered or extended. Any passes that are issued and go unused within the validity period may be re-issued within 12 months for $60, plus any applicable delivery and credit card surcharges.
Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

Sanyo-san'in Northern Kyushu 7 Day Pass

Sanyo-San'in Northern Kyushu Pass

7 Day Pass

Terms & Conditions

Please allow up to 5 business days for delivery. Delivery fees apply.

EXCHANGE COUPON DELIVERY OPTION

A delivery and handling charge may apply (Toll Express Mail is free, or $20.00 for TNT Courier). Delivery can take up to 5 working days from the date of issue. You will be notified by email when your exchange coupon has been sent out.
Delivery can only be made within Australia to a residential street address or business street address. Deliveries cannot be made to a PO box, PARCEL COLLECT/ PARCEL LOCKER address or overseas.
Courier requires a signature upon delivery. Please provide a street address where you will be during normal business hours. If unable to sign for the delivery, please select Express Post.
Incorrect delivery address notification at time of booking will incur a re-issue fee and delivery fee.

RAIL PASS ELIGIBILITY

Only travellers who are visiting Japan under the entry status of ‘Temporary Visitor’, and have a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, ‘Temporary Visitor’ status differs even from other types of stays that are also for only short time periods.
Japanese passport holders cannot use this pass. However in the rare case when travellers have dual passports (Japanese & other), unless your valid non Japanese passport is stamped with ‘Temporary Visitor’, issuance of JR pass will be refused.

EXCHANGE IN JAPAN

You require an exchange coupon in final documentation before departing Australia, as you will need to exchange this for your actual Rail Pass in Japan. Your exchange coupon must be exchanged within 3 months from when the exchange coupon is issued.
The exchange order is valid for three months from the date of issue. You must exchange it in Japan at a valid exchange office within these three months in order to receive your actual Pass. If you fail to make the exchange within the three months your exchange coupon will no longer be valid and you will not be able to receive the actual Pass.
To exchange date of the pass, once the pass has been obtained, can no longer be changed.
The voucher must be exchanged within a 3-month period from the date of issue.
To exchange the voucher for the Pass you will need your passport.
The start date of the Pass can no longer be changed once the pass has been exchanged.
JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice).
- Hakata Station Travel Service Center, weekdays from 10AM to 8PM, weekends until 6PM. Ticket Office daily from 5:30AM to 11PM
- Hakata Port International Terminal, JR Kyushu Beetle Counter, daily from 9AM to 6PM
- Fukuoka International Airport Terminal 1F, Travel Information Center
- Kokura Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 6PM
- Mojiko Station Travel Service Center, daily from 10AM to 6PM
- Kumamoto Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
- Saga Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
- Nagasaki Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5:30PM
- Oita Station Travel Service Center, weekdays from 10AM to 7PM, weekends until 5PM
- Beppu Station Travel Service Center, daily from 10AM to 6PM

RAIL PASS VALIDITY

The valid period of these passes are 7 day consecutive days once exchanged in for actual pass in Japan.
After exchange in Japan, the starting date written on the Rail Pass cannot be changed.
Sightseeing destinations that can be reached with the All Kyushu Area pass include:
- Misumi, Hitoyoshi, Kagoshima, Kirishima, Ibusuki, Miyazaki
Shinkansen bullet train rides allowed between Hakata and Kagoshima-cho

SEAT RESERVATIONS

Online reservation is available by registering a login to the booking website. Please refer to this manual for making a seat reservation. Please be aware that additional charges apply when making an advance booking. If you apply at the station counter after arrival in Japan, there is no charge (up to 6 times in Northern and Southern Kyushu Passes. Unlimited in All Kyushu Pass). Refunds and cancellations of pre-booked seats are handled by JR Kyushu, so passengers must contact JR Kyushu themselves. https://kyushurailpass.jrkyushu.co.jp/reserve/LoginPage?5
In order to travel in first class (Green cars) you will have to pay additional fees. Non-reserved Ordinary class cars can be accessed freely.
To access the platforms, show your Pass to the JR Kyushu staff located at the gate to the platform.
To reserve a seat, ask the JR Kyushu staff at the the ticket office.

EXCHANGE COUPON CANCELLATION

An exchange coupon can be refunded within 1 year of purchase. A 20% cancellation fee will be charged. 10% of the booking will be charged as a cancelation fee, 10% will be held in credit for future travel of up to 12 months. Any delivery fee or credit card surcharge is non refundable. Please note that if you have exchanged the Pass in Japan, the ticket is non-changeable and non-refundable.
You will need to send the original exchange coupon back to the office of purchase for a refund.
Any changes made to date, type or length of a pass will be treated as a cancellation and cancellation fees will apply.
If you forget to take your Exchange Coupon to Japan, JTB is unable to send it to Japan nor send by email, as it’s a physical coupon. Japan Railway Companies will not accept any scanned copies or email confirmations of the Exchange Coupons.
Also, if you lose or stolen your Exchange Coupon before you activate it, you may be able to get a refund. Cancellation fees will apply for a refund.
If JTB finds the Exchange Coupon to be used you will be re-charged for the full amount of the passes on the credit card used to purchase the original Exchange Coupon. Alternatively, should the original coupons be found, they must be returned JTB Australia immediately.
If your Exchange Coupons have already been activated, you won’t be able to get a refund.
Lost / Stolen:

Before departing Australia:

Purchase a new pass from JTB again. After 3 months if the lost pass has not been exchange/activated, JTB will refund the full amount of the lost original pass OR fill out a consent form (contact us for more information).

After departing Australia – before rail pass exchange:

Purchase a new pass on the JR Pass official website. After 3 months if the lost pass has not been exchange/activated, you may be able to get a refund. Above standard cancellation fees apply for a refund.

After departing Australia – after rail pass exchange:

Strictly non-refundable. Purchase a new pass on the JR Pass official website.

EXCHANGE COUPON RE ISSUE

After purchase and voucher issuance, a re-issue fee of $60 per change will apply for any name correction (This applies to corrections only. Completely different names will be treated as a cancellation), plus any delivery and credit card surcharges will apply ($8.50 Express Post, $21 Courier). You must send the original exchange coupon back to the office of purchase.
Exchange coupons are valid for use within 3 months from the date of issuance and this validity period cannot be altered or extended. Any passes that are issued and go unused within the validity period may be re-issued within 12 months for $60, plus any applicable delivery and credit card surcharges.
Neither an exchange coupon nor a Japan Rail Pass can be reissued if lost or stolen.

All Area Kyushu Pass

All Area Kyushu Pass

3 DAYS

5 DAYS

7 DAYS

Terms & Conditions

EXCHANGE COUPON DELIVERY OPTION

RAIL PASS ELIGIBILITY

EXCHANGE IN JAPAN

RAIL PASS VALIDITY

SEAT RESERVATIONS

EXCHANGE COUPON CANCELLATION

EXCHANGE COUPON RE ISSUE

Northern Kyushu Area Pass

Northern Kyushu Area Pass

3 DAYS

5 DAYS

Terms & Conditions

EXCHANGE COUPON DELIVERY OPTION

RAIL PASS ELIGIBILITY

EXCHANGE IN JAPAN

RAIL PASS VALIDITY

SEAT RESERVATIONS

EXCHANGE COUPON CANCELLATION

EXCHANGE COUPON RE ISSUE

Southern Kyushu Area Pass

Southern Kyushu Area Pass

3 DAYS

Terms & Conditions

EXCHANGE COUPON DELIVERY OPTION

RAIL PASS ELIGIBILITY

EXCHANGE IN JAPAN

RAIL PASS VALIDITY

SEAT RESERVATIONS

EXCHANGE COUPON CANCELLATION

EXCHANGE COUPON RE ISSUE

Sanyo-san'in Northern Kyushu 7 Day Pass

Sanyo-San'in Northern Kyushu Pass

7 Day Pass

Terms & Conditions

EXCHANGE COUPON DELIVERY OPTION

RAIL PASS ELIGIBILITY

EXCHANGE IN JAPAN

RAIL PASS VALIDITY

SEAT RESERVATIONS

EXCHANGE COUPON CANCELLATION

EXCHANGE COUPON RE ISSUE

Japan Rail Passes

NATIONAL JR PASS

JR HOKKAIDO PASS

JR CENTRAL

JR EAST PASS

JR WEST

JR EAST/ WEST

JR SHIKOKU

JR KYUSHU