Archive for June, 2018

Appreciate your product knowledge and care you took

Monday, June 4th, 2018

Hi Chris

 

Just wanted to take a moment to say “thank you” for all your help and guidance with this recent booking. The clients had a most amazing time!  They loved all the accom – especially the Kanazawa property you recommended: Hakuchoro Hotel Sanruku.  Note about Naoshima: they said they’d stay on the island next time, instead of visiting as a day trip from Okayama due to insufficient time. All tours were excellent. Everything else worked perfectly. Once again, thank you Chris, it was wonderful to work with you on this file and I really appreciated your product knowledge and the care you took with the arrangements.

Best regards

Janet

Massive Thank you!!!

Friday, June 1st, 2018

Hi Bethany,

MASSIVE THANK YOU !!!👍

from the whole group they said everything was perfect and loved all the accomodation, tours and the fact that when it says 8minutes walk from the hotel to station that is exactly what it was.

I am so thrilled to hear how much the guides and transfer companies went out of their way fro my very important customers. They even said that the transfer lady who took them from the ship to the train station waited with them for two hours until the train arrived and looked after their luggage whilst they went to get coffee. Please send on a special thank you to this driver.

Absolutely everything was perfect Mt Fuji even came out for them (second time around as they missed it on the first time they passed it)

Thank you for all your help!!!!!!

Kind Regards

Vanessa