Archive for March, 2013

Everything was organised perfectly

Thursday, March 28th, 2013


Just letting you know that we had a great time on our trip and everything was organized perfectly.

I would definitely recommend Zao as a ski resort.

We had such a good time we intend to go again next year.

Thanks for your help and advice.


Thanks for the Brilliant Job

Thursday, March 28th, 2013
Good morning Olivia,
We all wanted to pass on our thanks for the brilliant job you did in planning our holiday in Japan. Everything went really well. But  we would have liked to have had more time there!! We all want to go back to different spots to look in more depth.
We decided to use our Rail passes for everything,as we enjoyed the trains so much.Especially the wide view Hida trains which we decided we preferred over the bullet train. Much more space,and great for the views,which of course were stunning through the Alps.
Loved both the ryokan style hotels of course. But we were also very impressed with our budget hotels. In particular, the Shinjuku Washington Hotel scored top points for location-local shops, eateries; proximity to tourist info at Tokyo local government building; the station close by; drop off from the airport bus at the hotel door-great after a long flight; convenience store and cafes in the building; its own laundromat; quietness; and wonderfully helpful staff who even came up and opened the window with a special tool for me as I found the heating stifling [same in all hotels but had opening windows, thank goodness] everywhere indoors.
Also you arranging 2 rooms for most of the trip was a great idea giving us that extra space.
Only disappointment was APA Hotel Kyoto Ekimae. A bit shabby, window  over a stairwell, poor room layout as compared with the others we stayed in, but worst was very disinterested and unhelpful staff- we almost missed our Nara tour because they failed to give us clear directions as to where we had to go and how to get to pickup point for the tour!!
We have already recommended you and JTB to many people. 
Again many thanks,
Susan, Adrian and Zoe.

…already planning a next one!

Monday, March 18th, 2013
Hey mate,

Just a big thank you for your help with this one!!!
Pete just phoned to say they LOVED the Ryokan especially! And loved japan! Already planning for feb next year!!


Amazing Turnaround

Monday, March 4th, 2013
Good Afternoon Priscilla,
Thank you for your email and confirmation of the passes. Amazing turn around since we ordered them, much appreciated.
I should be able to pick them up in the next 2 days if that is ok.