Archive for November, 2012

Perfect itinerary

Wednesday, November 28th, 2012

Hi Takuma,

Now that all of these bookings are paid in full can you please send me the documents.

 Thank you :) 

Your itinerary was perfect and I look forward to making more bookings with you in the future.

Kind Regards, Claire

Always a pleasure

Friday, November 23rd, 2012
Dear Moko,
Thank you for your reply. Always a pleasure doing business with you guys.
Have a great day.
Kind regards


You make me feel important

Thursday, November 22nd, 2012
Hi Moko,
We’ve decided to change the JR passes we would like to order. We still want the 21 day JR Passes. However, we are looking at just getting 4 day JR East flexi passes for our time in Tokyo. But firstly we have to decide how many day trips out of Tokyo we want to do to decide if its worth getting 1 or 2 each. I’ll get back to you over the next couple of days.
I’d also like to add that I appreciate your follow up calls, makes me, as a customer, feel that I’m important to the company.

Memorable Ryokans

Tuesday, November 20th, 2012
Hi Olivia

Just a short note to let you know that Phil and I had a fantastic time in Japan. Everything went smoothly. The rail travel was easy, especially as the people were so friendly and helpful. All of the accommodation was great, and in convenient locations.  The ryokans were especially memorable.  The first one in Takayama took a bit of getting used to because it was so different- we made lots of mistakes with shoes and baths but no one seemed to mind too much and it was a great experience.  The second one in Miyajima was absolutely beautiful – huge room and one of the most comfortable beds I have ever slept in!  (I think they may have changed our booking to a western style room).  The food was also wonderful wherever we went, but the meals in the ryokans were particularly good (although at times a bit confusing!)

Thanks again for organising the trip for us.  We are hoping that we can get you to help us to organise another one very soon!


I will certainly do the same

Monday, November 19th, 2012
Dear Mr Minamino, 
I would like to write to say how impressed I was with the service I received for JTB.  Pre arranging my transfers to and from Narita made my travel very relaxed.  
I was in time to catch the early bus from the airport giving me additional time in Tokyo.  I was extra delighted with my transfer back to the airport.  The taxi company picked me up from my hotel, arriving early, car was super clean and the drive was excellent.  Please pass on my appreciation for a wonderful service all round.  I will certainly do the same for my next visit to Tokyo.
With kind regards


Wonderful Sunrise Tours

Thursday, November 15th, 2012
Hi Clem-
My Clients Scott have recently returned from their holiday to Japan and have asked me to pass on their gratitude to you and Sunrise Tours for such a wonderful trip, which they thoroughly enjoyed.
It’s always nice to receive compliments from Clients afterwards.
Thanks for your assistance.
Kind regards – Rosemarie